Stop Covid 19
Hotel Santa Justa is aware of the current situation concerning Coronavirus (Covid-19) and we are already adopting extraordinary hygiene and safety measures.
We inform all our customers that our Hotel holds the CLEAN & SAFE seal certified by Tourism of Portugal with measures approved by the General Health Directorate. Please check below for more Informations:
Below you can see the measures that are being implemented in our Hotel in order to impose strict hygiene and sanitation practices, minimizing the transmission risks and increasing the safety of our guests and employees.
General Measures:
- The use of a mask is mandatory in all public areas of the Hotel;
- All our employees will have to wear a mask or be behind protection with acrylic;
- All employees at the time of starting the shift will be subjected to temperature measurement as a screening
- Hand disinfection is requested at the Hotel entrance;
- Hotel layout adapted to allow social distance in common areas
- Elevators programmed to only stop on one floor to avoid the crowding of people on them
Rooms and Reservations:
- Pre-arrival questionnaire to anticipate customer preferences such as cleaning hours and option available for “do not clean”.
- Prepayment of reservations
- Pre-Check In Recommended
- Online chat service available 24 hours in our website to avoid crowds at the reception / contact with receptionists
- Room without extra materials to better guarantee disinfection. Our guests can make a request to our reception by phone, email or through our chat on the website
- Room checked out will only be cleaned after 48h
- Early checkout option and recommended
Restaurant:
- Breakfast buffet will be served by the staff (properly protected / disinfected) and we will have an à la carte hot menu
- No Room Service Fee, to minimize crowds at the restaurant
- Restaurant tables’ layout adapted to ensure the recommended distance between customers
- Restaurant tables properly disinfected after each customer’s last use
- Table only set when the customer sits
- Digital menu with access via QRCode to avoid contact and, on request, we will have plastic menus to ensure easy disinfection
- Payment with Card Recommended
- Payment with MBWay and Contactless available
- Takeaway service available
- For more information, visit our Restaurant website at https://restauranteelevador.pt/
Awards / Certificates
